Shipping Policy

Free shipping

Shipping is free on every order to addresses within the United States.

Processing time

Orders are typically processed within one to two business days. Orders placed on weekends or holidays are processed on the next business day.

Delivery time

Delivery time depends on your location and the carrier used. You will receive a shipping email with tracking as soon as your order ships.

Shipping destinations

We currently ship within the United States only.

Lost or damaged packages

If your package is lost or arrives damaged, contact support@petremedyusa.com with your order number and we will arrange a replacement or refund. For damage, please include a photo.

Address accuracy

Please double-check your shipping address at checkout. We cannot redirect a parcel once it has shipped.